Information you may supply us online:

The Group obtains information about you when you voluntarily submit personal data through the Website or Subsidiary Websites by completing forms to request information from us (enquiring about products and services for example), to submit a rating or review, participating in surveys, registering or applying for job vacancies or career opportunities (through use of our third party supplier, Vacancy Filler), or signing up for communications such as company newsletters and literature.

Please note if you are applying for a job with the Group or registering to join our talent pool or to sign up for job alerts you will be redirected from the Website to Vacancy Filler’s own website which has its own privacy statement.

Information collected by cookies:

Our Website and Subsidiary Websites use cookies to enable the Group to understand how effective our content is and to improve your experience. For detailed information on the cookies we use, the purposes for which we use them and how you may block them, please see our full cookies policy.

Other information you may supply us:

The Group also processes, and may record, personal data collected if you contact us in writing, by email, telephone or other electronic means.

When you submit personal data through the Website or Subsidiary Websites the information you provide will be used to manage your request and to improve the Website or Subsidiary Websites.

We may also use your personal information for marketing purposes, to send you promotional materials or communications regarding services provided by the Group that we feel is relevant and may be of interest to you.

The Group may use your information to:

• Respond to an enquiry you have submitted
• Process an order you have submitted
• Carry out our contractual obligations
• Remind you about servicing or licence renewal dates
• Inform you of other products or services offered by the Group
• Notify you of Group news
• Send whitepapers or literature
• Create marketing materials using business images
• Provide you with financial / RNS feed alerts
• Seek your feedback on the services we provide
• Process a job, apprenticeship or cadet scheme application
• Notify you of vacancies / placement opportunities
• Improve your website experience
• Personalise your repeat website visits

Lawful basis for processing your data

James Fisher and the Group will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• James Fisher would like to keep in touch with you to let you know about the latest news from around the Group and provide you with updates on relevant products and services for marketing purposes; to communicate with stakeholders, potential and existing customers and others who expressly choose to submit their personal data through our Website or Subsidiary Websites. James Fisher and the Group value your privacy and will only process personal data in these circumstances where your express opt-in consent is first provided by you. You have the right to withdraw your consent at any time
• Where it is necessary for the purposes of performing an existing contract to which you are a party or to take steps at your request before entering into such a contract
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. We make sure we consider and balance any potential impact on you and your rights before we process your personal data for our legitimate interests. This may include activity for legitimate business purposes and for developing customer relationships, such as:
  • Contacting you as a potential or existing customer for the purposes of selling goods or services
  • To provide useful, informative and relevant information to you about our services and to grow our business
  • To enable us to enhance, modify, personalise or otherwise improve our communications for the benefit of our customers and stakeholders
  • Where we need to comply with a legal or regulatory obligation that we are subject to

We strive to provide you with choices regarding certain personal data uses, particularly around direct marketing. You can view and make certain decisions about your personal data use and you have the right to withdraw your consent / unsubscribe from marketing communications at any time.

Whenever James Fisher processes data for its business execution purposes we will ensure that we always keep your personal data rights in high regard. You have the right to object to this processing, if you would like to object please contact us at . But please bear in mind this may affect our ability to carry out tasks for your benefit.

James Fisher endeavours to ensure that personal data is kept as current as possible and that outdated or irrelevant data is deleted or made anonymous as soon as reasonably practicable.

Any personal data that is required for purposes of the conclusion and execution of agreements with business customers, suppliers and business partners or for considering bids or tenders will be held during the duration of the contractual or business relationship, plus the length of any applicable legal or statutory limitation period thereafter.

Unless we process and approve a request to delete your data, we will hold your data for the duration of our business relationship, from the point at which we first processed your data for marketing purposes.

Please note, we are legally required to hold some types of information for longer periods of time to fulfil legal, statutory or regulatory obligations, or shorter periods of time where an individual objects to the processing of their personal data and there is no longer a legitimate purpose to retain it.

Data is securely stored on Group systems and servers in compliance with our internal controls, IT and Communications and Data Protection policies. The Group takes data security seriously and utilises data encryption across its corporate network and websites to reduce the risk of cyber security threats or data breach risks.

The Group will not sell or rent your information to third parties. We may, however, pass your information to third party service providers (sub-processors) who provide IT and system administration services and with whom we have strict contractual agreements, including data protection agreements, which require them to keep your information secure and not to use it for their own direct marketing purposes. We may also, when legitimately required, share personal data with professional advisors (including lawyers, bankers, auditors and insurers providing such services) and with HM Revenue & Customs, regulators and other authorities (who require reporting of processing activity in certain circumstances).

If required, for business execution purposes, James Fisher may need to transfer personal data overseas to Group global offices. Some of these offices may be located in countries outside the European Economic Area (“EEA”) which do not have well developed data protection legislation, compared to the relevant laws within the EEA. James Fisher endeavours to maintain the same levels of security in protecting personal data outside the EEA. Accordingly, you agree that your personal data may be stored, transferred or accessed across national borders and entities only as required for lawful and legitimate purposes or to fulfil legal, statutory or regulatory obligations. You retain the right to object to this processing at any time.

The Group aims to keep its information as accurate as possible. Individuals can access their personal data, request correction or deletion of data (but only where it is no longer required for a legitimate business purpose) and request that the processing of their personal data is restricted, by completing the data request form (PDF) complete with the appropriate identification documentation and submitting to  or by sending it to the Data Protection Officer, Scan Tech AS, Finnestadsvingen 23, 4029 Stavanger, Norway.

This Website and our Subsidiary Websites may include links to third-party websites, plug-ins and applications. Clicking on those connections may allow third parties to collect or share data about you. Please note James Fisher does not control third-party websites and is not responsible for their privacy statements. When you leave our Website or Subsidiary Websites, we encourage you to read the privacy notice of every website you visit.

Our Website and Subsidiary Websites are not directed towards or targeted at children. We will not knowingly collect personal data from children through our Website or Subsidiary Websites.

If you have any questions or concerns about this policy and our privacy practices please contact us by email at , in writing to the Data Protection Officer, Scan Tech AS, Finnestadsvingen 23, 4029 Stavanger, Norway.

This privacy statement relates to the processing of third party information only. If you are a Group employee or agency staff seeking information on data privacy please refer to the  Group data privacy policy held on the Group intranet.

James Fisher and Sons plc’s cookies policy explains the type of cookies used on its Website together with their purpose.

This Website is operated by James Fisher and Sons plc (“James Fisher” or “We” or “Us” or “Our”) and is made available to You (“You” or “Your”).  James Fisher’s Website uses cookies to distinguish You from other users of Our Website. This helps Us to provide You with a good experience and enables Us to improve the Website.

Please read this cookie policy in conjunction with Our Website terms and conditions and Our privacy statement.

What are cookies?

Cookies are small text files placed on Your computer by websites that you visit. Cookies provide information on how visitors are using the James Fisher website in order to help Us improve the experience for our customers and to make Our website more efficient. Some of the cookies We use are necessary to enable You to navigate the website and use its features.

Most web browsers allow some control of most cookies through browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

What cookies do We use on Our Website?

James Fisher or Our service providers use analytical and performance cookies to recognise and count the number of visitors and to see how visitors navigate Our Website when they are using it, to help Us understand how effective Our content is, what interests Our users have, and to improve how the Website works. We use this information for analysis and statistical purposes only; it’s not Our intention to use such information to personally identify any user.

James Fisher uses the following performance cookies on our Website:

Google Analytics cookies:

This Website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”) to help website owners measure how users interact with website content.

The information generated by the cookie about Your use of the Website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Google will use this information for the purpose of evaluating Your use of the Website, compiling reports on Website activity for Website operators and providing other services relating to Website activity and Internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on Your browser. However, please note that if You do this You may not be able to use the full functionality of this Website. By using this Website, You consent to the processing of data about You by Google in the manner and for the purposes set out above. For more information visit Google Analytics Cookie Usage on Websites.

You can choose to anonymise the information collected by Google Analytics. Alternatively You can opt-out of being tracked by Google Analytics across all websites visit tools.google.com/dlpage/gaoptout.